The tools behind every property.

PMS Sync Core

CohostIQ connects to your existing PMS like Hospitable. We pull in reservation and property data, then add the billing, reporting, cleaning, and team management your PMS doesn't cover. You keep using your PMS for guests, channels, and messaging, and if your smart locks and thermostats are connected to Hospitable, CohostIQ sees them too.

• OAuth connection to Hospitable, with more PMS platforms on the way
• Automatic reservation sync for accurate billing calculations
• Editable check-in and check-out times that push back to your PMS
• Smart lock control with battery alerts and per-lock problem tracking, included on Hospitable
• Auto-created maintenance tickets for low lock batteries
• Auto-created urgent tickets from guest issues reported in Hospitable
• Thermostat monitoring that flags likely thermostat or AC problems: high humidity, a fan left on in a vacant home, or temperature drifting past the setpoint
• Vacant homes re-lock themselves; every unlock is logged
• Single source of truth for financial and operational data

Accounting & Owner Statements Core

Stop spending hours on spreadsheets. CohostIQ automatically generates professional owner statements, tracks expenses, and ensures you never miss a billable item again.

• Automatic statement generation from reservation data
• Customizable fee structures per property or owner
• Track expenses with receipts and categorization
• Support for management fees, cleaning fees, and pass-through costs
• One-time and recurring owner charges, plus owner credits
• PDF export for easy sharing with owners
• All Airbnb payout methods: cohost payouts, host-only fees, and split payouts
• QuickBooks integration so statements post directly without double entry

Every Airbnb Payout Method, Handled Core

Airbnb keeps changing how payouts work, and every owner seems to be on a different method. CohostIQ handles all of them. The fee math is right whether your owners are on cohost payouts, host-only fees, or split payouts, with no manual workarounds.

• Cohost Payouts: Airbnb pays you directly, then you pay your owner their share
• Host-Only Fees: Airbnb pays the owner, and your management fee is deducted automatically
• Split Payouts: Airbnb splits the payout between you and the owner based on your agreement
• Different owners can be on different methods, and our calculations are correct for each
• Per-property payout rules so different owners can be on different methods
• Accurate fee calculations regardless of which method each property uses

Two-Way QuickBooks Sync Core

Keep your books in sync without double entry. CohostIQ connects directly to QuickBooks so owner statements, expenses, credits, and payouts flow automatically into your accounting, and changes reconcile both directions. Saves hours every month and keeps the financials accurate.

• Automatically sync owner statements and invoices to QuickBooks
• Credit memos and owner credits recorded automatically, with duplicate protection
• Map revenue, management fees, and expenses to your QuickBooks chart of accounts
• Import and categorize QuickBooks expenses back onto owner statements
• Push owner payouts directly into QuickBooks for clean reconciliation
• Per-owner and per-property financial records synced automatically
• Eliminate manual data entry and reduce accounting errors

Maintenance & Property Item Tracking Core

Never let a repair slip through the cracks. Track every appliance and item at each property, identify repeat offenders, and keep a complete maintenance history. Plus, tickets can be auto-created from your existing tools.

• Track appliances, furniture, and items per property with purchase dates and warranties
• Identify repeat offenders, items that keep breaking down
• Auto-create tickets from Hospitable, HostBuddy, and Turno integrations
• Assign tasks to maintenance staff or contractors with notifications
• Link maintenance costs to specific items and properties for accurate billing
• Complete history log showing all work done on each item

Mobile App for Maintenance Crews Core

A field-ready app for in-house maintenance staff and contractors. Tickets show on the technician's phone with full property and item history, so they walk in already knowing what they're working on. They mark complete with photos and parts used, and the cost lands on the right owner statement automatically.

• Assigned tickets with property, item, and full repair history on hand
• Photo uploads of the problem and the completed fix
• Log parts used, labor hours, and notes per ticket
• Assigned, geofenced smart-lock unlock and re-lock right on the ticket
• Push notifications and SMS for new and updated assignments
• Single sign-on from the manager portal, no separate contractor accounts
• Costs flow straight to the owner statement with full audit trail

Reporting & Analytics Core

Make data-driven decisions with comprehensive reports. Track occupancy, revenue, expenses, and trends across your entire portfolio or drill down to individual properties.

• Year-over-year revenue comparison reports
• Occupancy rate tracking by property and time period
• Expense breakdown by category and property
• Average daily rate (ADR) and RevPAR metrics
• Customizable date ranges and filters
• Export to CSV or PDF for further analysis

Full Cleaning Operations Add-on module

Run your in-house cleaners end to end, or bring in your Turno templates and projects. Either way, cleaning is a first-class part of CohostIQ, and every dollar spent on cleaning lands on the right owner's statement automatically.

• Jobs auto-created from reservations and turnover schedules
• Preferred cleaner ordering per property with automatic assignment
• Crews with a paid lead and sub members, dispatched as a single unit
• Reusable templates with spaces, tasks, and sub-tasks
• Conditional checklists: items appear based on day of week, guest count, pet count, or season
• Four pay models per template: total job, lead + sub, per hour, or per room
• Per-cleaner pay overrides by property size, with autosave and bulk fill
• Inspection triggers and photo audits for new cleaners, long absences, or random checks
• Provisional holds that block a turnover temporarily and release themselves
• Direct import from Turno templates with side-by-side compare

Mobile App for Cleaners Add-on module

A dedicated mobile app for the people doing the work. Cleaners see their jobs, run the checklist, upload photos, report problems, and track linens. You get a full audit trail behind every turnover.

• Job acceptance, timer, and step-by-step checklist
• Photo uploads tied to specific tasks and rooms
• Problem and damage reporting back to the manager
• Linen removal tracking when laundry goes off-site
• Optional GPS check-in to confirm arrival
• Single sign-on from the manager portal, no separate accounts
• Push notifications and SMS alerts with a full audit log

Cleaner Pay & Payroll Add-on module

Cleaner pay is calculated per job, totaled per pay period, and paid out the way your cleaners actually want to be paid. Cash, check, Venmo, Zelle, PayPal, Stripe, and QuickBooks payroll (coming soon), with quick-pay deep links to skip the typing.

• Per-cleaner unpaid balance and full payment history
• Quick-pay deep links to Venmo and PayPal with cleaner handles on file
• Pay cleaners through Stripe direct to their bank, or via QuickBooks payroll (coming soon)
• Crew pay split: lead is paid (1099), sub members are hidden labor
• Pay matrix view for fast rate changes across cleaners and property sizes
• Job-level audit of what was earned, when, and who paid it

Supply Levels and Linens Add-on module

Stop running out of paper towels. Stop losing sheets. Your cleaners report supply levels at the end of every job, so you know which homes need a restock before you hear about it from a guest.

• Your own checklist of the consumables you care about
• Cleaners mark each item Good, Low, or Out in the cleaning app at job wrap-up
• See at a glance which properties need supplies
• Linen modes per property: on-site, off-site cleaner, vendor service, or mixed
• Off-site linen checkout tracking with days-out counter

AI Guest Messaging, CIQ Concierge Add-on moduleBeta

An AI that answers guests like a member of your team, grounded in your real property data. It drafts replies for you to approve, or sends vetted answers on its own, and it never invents details it can't verify.

• Replies grounded in each property's real facts, not guesswork
• Draft mode for approval, or auto-send mode with quiet-hours awareness
• Checks live availability before answering booking and extension questions
• Handles early check-in requests and moves the reservation so the door code updates
• Company-wide voice and hard-rule guardrails you control
• Learns per-property facts and pulls from your company SOPs
• A human can step in at any point, and it never contradicts a teammate's message

InboxIQ, Your Whole Guest Inbox in One App Add-on moduleBeta

Every guest conversation, across every channel, in a single installable app for your team. See who's viewing a thread, spin up a ticket without leaving it, unlock the door from the conversation, and keep operations moving from your phone.

• All guest channels in one inbox with brand-colored platform chips
• Live presence: see who else is viewing or typing in a conversation
• Create and assign tickets, add notes, and hand off to maintenance inline
• Property calendar showing cleanings, maintenance, and showings
• Unlock or lock a smart lock right from the thread
• CIQ Concierge suggestions built in, with a toggle for auto-send
• Caller ID pops that match owners, contractors, staff, and guests
• Installs to the home screen with push notifications by category

Upsells & Branded Guest Portal Add-on module

Turn stays into revenue and give guests a home base. Offer early check-in, mid-stay cleans, and local experiences, fulfill them through a vendor app, and hand each guest a private, branded portal for their trip.

• Sell add-on services and local experiences from a catalog you control
• A vendor app so partners can accept and fulfill orders
• Split calculator to price upsells and share revenue cleanly
• AI inbox flags likely add-on interest for a one-click offer
• Branded guest stay portal: trip details, house info, and amenities in your colors
• Live chat with your team, right from the portal
• Guest-chosen light, dark, or auto theme with your logo linking back to your site
• Property advisories keep guests and staff on the same page about ongoing issues

Secure Owner Portal Add-on module

Build trust with complete transparency. Give property owners their own secure login to view reservations, statements, property performance, and maintenance history anytime they want.

• Dedicated login for each property owner
• View upcoming and past reservations
• Access monthly and annual statements
• See property performance metrics
• Review maintenance history and expenses
• Download attachments and tax documents from their profile

Team, Vendors & Recurring Service Work Add-on module

Coordinate your entire team from one platform. Assign roles, manage permissions, schedule cleaners, and run recurring vendor work end to end, scheduled, fulfilled, billed, and paid, without leaving CohostIQ.

• Role-based permissions (Admin, Manager, Cleaner, Maintenance, etc.)
• Granular, group-assignable permissions for sensitive actions like door unlocks
• Assign specific properties to specific team members
• Track task completion and team performance
• Vendor/contractor profiles with contact info and rates
• Recurring service work on a real schedule: twice a week, every other Tuesday, the first Monday of the month, quarterly, or annually
• Vendors get a Jobs list in the portal they already use, no extra login seat to buy
• Vendors close their own visits, with the rate set in advance so closing records the work without setting the pay
• Several photos per visit, uploaded one at a time so a weak signal at the property doesn't lose the batch
• Smart-lock access with a server-timed knock gate: the vendor announces, the server holds the unlock for a full minute, and both times are on the record
• Per-visit owner billing that actually posts the charge
• One payables screen settles service visits and upsell orders together, because it's one invoice to the vendor

HOA Management Add-on module

Running a homeowners or condo association instead of (or alongside) short-term rentals? CohostIQ has a dedicated association business type with dues billing, elections, violations, a branded member portal, and a daily action center.

• Dues and assessment billing with rulesets per unit type, late fees, and online payment by card or bank transfer
• Board elections with a nomination window, candidate review, and a certified ballot before voting opens
• Violations with fines, notice tracking, and a member response or appeal workflow
• Architectural review requests capturing the change, materials, contractor license, and CC&R acknowledgment
• Buildings and common areas with roof, life-safety, insurance and reserve detail, and inspection due dates
• Branded member portal with your own logo, colors, and web address
• Board role appointments (president, treasurer, secretary, ARC chair) with full history
• Member request queue with detail view, reply, and status workflow
• Document library with folders and the uploader on record
• Daily action center: today's calendar, recent activity, and what needs attention
• Property and member CSV import in a single pass

See the HOA module →